Baylor Scott & White Medical Center – Sunnyvale complies with applicable Federal civil rights laws and does not discriminate on the basis of age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation and gender identity or expression. Baylor Scott & White Medical Center – Sunnyvale does not exclude people or treat them differently because of age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation and gender identity or expression.
Baylor Scott & White Medical Center – Sunnyvale:
- Provides free auxiliary aids and services to people with disabilities to communicate effectively with us, such as:
- qualified sign language interpreters, video remote interpreting or other aids for hearing impaired individuals
- written information in multiple formats including large print, audio, accessible electronic formats, or other formats for visually impaired individuals
- Provides free language services to people whose primary language is not English, such as:
- qualified interpreters or a language line
- information written in other languages
If you need these services, contact Baylor Scott & White Medical Center – Sunnyvale’s ADA Coordinator at (972) 892-3000.
If you believe that Baylor Scott & White Medical Center – Sunnyvale has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex, you can file a grievance with:
ADA Coordinator
Associate Administrator, Curtis Stipe
Baylor Scott & White Medical Center – Sunnyvale
231 S Collins Rd, Sunnyvale, TX 75182
Baylor Scott & White Medical Center – Sunnyvale: (972) 892-3000
TTY Phone number: 866-560-7907 (code 200374)
Fax: 972-892-4401
Email: cstipe@uspi.com
You can file a grievance in person or by mail, fax or email. If you need help filing a grievance, Baylor Scott & White Medical Center – Sunnyvale’s Director of Quality/Risk Management, Tracy Campbell (972-892-4789), is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html